Last updated: September 8, 2026
These Terms of Service govern your use of the XINGNEST website and any order placed through our store.
Orders and acceptance
Your order is an offer to purchase. Orders are subject to availability, payment authorization, and acceptance by XINGNEST. We may contact you to verify details and may limit or cancel an order where information is inaccurate, inventory is unavailable, or fraud is suspected. If a cancelled order has been charged, the applicable amount will be refunded.
Products and natural variation
We aim to present products, colors, materials, and dimensions accurately. Handwoven natural materials and wood naturally vary in tone, texture, weave, and measurement. These variations are part of the character of the product and are not defects. Screens may also display color differently.
Pricing and payment
Prices, taxes, promotions, and delivery charges are shown in the store or at checkout. We may correct genuine pricing or description errors before accepting an order. Payment is processed through Shopify and the payment methods offered at checkout.
Shipping and returns
Shipping estimates are provided in good faith and are not guaranteed. Risk and ownership transfer as provided by applicable law. Returns, damaged items, and refunds are governed by our Shipping Policy and Refund Policy, which form part of these Terms.
Acceptable use
You may not misuse the website, interfere with its security, introduce malicious code, scrape or reproduce content without permission, make fraudulent purchases, or use the store in violation of applicable law. We may restrict access where reasonably necessary to protect customers, XINGNEST, or our service providers.
Intellectual property
The XINGNEST name, visual identity, photographs, copy, graphics, and site design are owned by or licensed to XINGNEST and are protected by applicable intellectual property laws. Personal, non-commercial browsing is permitted; other use requires prior written permission.
Disclaimers and liability
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded. To the fullest extent permitted by law, XINGNEST is not responsible for indirect or consequential loss, third-party services, or events outside our reasonable control. Products must be used for their intended household purpose and in accordance with any care guidance.
Applicable law and changes
These Terms are governed by the laws applicable to XING NEST CO., LIMITED, without limiting mandatory consumer protections in your place of residence. We may update these Terms from time to time; the version posted when you place an order applies to that order unless law requires otherwise.
Contact
Questions about these Terms can be submitted through our contact page.